complaint letter & aplication letter
A. COMPLAINT LETTER
Complaint letter is a letter to a company or supplier of goods and services as a result of services or goods we buy are not in accordance with what we expect or not good. the claims are made when consumers feel uncomfortable with some things, such as:
1. Delay goods is a destination that is far from the promised producer.
2. The amount of goods ordered is not in accordance with the number of items sent or received by consumers.
3. The quality of goods is not in accordance with the expected consumer.
4. There was damage to the goods when delivered.
5. Service employees who are not in accordance with the customer wants.
However, complaints or any form of claim will certainly not be easily accepted by the receiving party complaints. Need to be accompanied by some evidence that we are consumers who are experiencing disappointment because of some complaints. To formalize a claim letter to the letter of trade, as it is required, it also attaches receipt of payment when the purchase. Thus, if the evidence is enough, consumers can also take the following action:
1. Cancel the purchase of goods.
2. Ask the rebates on producers.
3. Goods are damaged or lost, can be accounted for by compensation in the form of new stuff.
4. Damage to goods or other complaints form can be held with any loss due to the corresponding amount.
Interest Complaint Letter
To convey the incompatibility of a service, goods, etc. As a consumer, expect no action from the company to handle the complaint. And as a criticism of the company so as not to repeat mistakes in the future.
The function of the Complaint Letter is to change an unacceptable situation. Writing a letter requires more time than making a phone call. People who get a complaint letter know this. They really read letters of complaint, unlike voice mail which is often ignored. Letters of complaint are often written for businesses, organizations, government agencies, schools and news departments.
Effective Complain Letter must:
· Short
· Authoritative
· Factual
· Constructive
· friendly
The main benefit of the complaint letter is to explain the problem. It is very important that the complaint letter clearly describes the problem and tells the recipient to be responsible. Write without rambling. Describe facts without anger. Next, give a way out to the recipient. Offer a possible solution to this problem. Make a reasonable one, like asking for a refund or credit.
Whereas the complained party must answer the complaint letter with the complaint letter/response letter (Response Letter). Some letters of complaints from customers are justified, and some can be outrageous. Without conducting a full investigation, the complained company cannot find out whether the complaint is legitimate or not. Therefore, every complaint must be examined carefully before reaching a conclusion about the situation. This process may take time, so sending a letter to an angry customer is an ideal way to inform him that the company has received a complaint and is investigating the situation.
EXAMPLE:
Bandar Lampung, September 6th, 2016
Number: 11/AB-CD/EFGH/II/2016
TOKO ELEKTRONIK
Jambu Air street, Number 11, Bandar Lampung
Subject: Complaint about some damages of the goods
To
PT. KOMPUTER BAGUS
Ahmad Yani street, Number 01, Tangerang
Dear Sir,
Through this letter we inform you that our order had arrived on time. However, after we checked the products you sent us, there are some damages of some computers.
The damages are:
Three units of CPU do not working
Five units damaged keyboards
For the evidence, we will send you back the damage products to be re-check by your company.
We hope in the future, we would not receive anymore damaged products like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.
Thank you for your concern. We will wait for you reply.
Regards,
TOKO ELEKTRONIK
B. APPLICATION LETTER
An application is a letter that functions to apply for a job in a company or in a body. A cover letter is also referred to as CV or Curricullum Vitae or Job Application Letter. Usually a CV is sent with a job application or resume that will be sent to the destination company.
An application letter in English must be written in accordance with certain rules. There are several tips in writing a CV. Cover letter in English:
· In making a cover letter, avoid inappropriate language such as slang or technical jargon.
· Using short, short, and short paragraphs.
· Check spelling, grammar and punctuation carefully. Some employers routinely choose job applications that contain these errors.
· The usual command structure sends a job or email that is used to give a title as a title, or into the first sentence of a letter, using a reference code if there is one. This will ensure that your application letter can go directly to the right person in the organization.
· You also have to mention where you see the vacancy or where you see the vacancy
EXAMPLE :
Lampung, 24 April 2015
Subject: Application for Employment
Dear.
Femina Magazine Group
Jakarta
Respectly,
In accordance with the offer of a job vacancy from Femina Magazine group, I volunteered to be the editor in the Femina Magazine Group. My brief data, as shown below:
Name :Dina Maharani
Places & date of birth :Lampung, June 7, 1992
Last of Education :Degree in English Education University of Muhammadiyah Metro Lampung
Address :Jl. Pramuka Labuhan Ratu 1 Way Jepara East Lampung, Lampung
HP, e-mail :081273471366,dina.maharani1992@yahoo.co.id
Marital Status : Not married
I have a very good health condition and able to speak English both orally and in writing. My education background is satisfactory. I have been accustomed to working with computers. Especially operate MS Office application packages, such as Word, Excel, and Powerpoint. I love to learn, and can work independently and in teams with good.
QUESTIONS OF APLICATION LETTER
1 Who is the sending this aplication letter ? DINA
2 what is the name company dina letter ? FEMINA MAGAZINE GROUP
3 what dina skill ? operate MS Office application packages, such as Word, Excel, and Powerpoint.
4 when dina sent this aplication letter ? 24 APRIL 2014
5 what is job dina what ? dina volunteered to be the editor in the Femina Magazine Group.
Questions of complaint letter
1 Who is the sending this complaint letter ? toko elektronik
2 who is subject is letter ? Complaint about some damages of the goods
3 what is the cause toko elektronik sent complaint letter ?
4. to whom toko elektronik gift a complain letter ? PT. KOMPUTER BAGUS
5 what is the wishes toko elektronik to PT. Komputer bagus ? we would not receive anymore damaged products like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.
https://www.tutorialbahasainggris.com/3-contoh-surat-komplain-dalam-bahasa-inggris-dan-artinya.html
https://www.tutorialbahasainggris.com/contoh-application-letter-dalam-bahasa-inggris-dan-artinya.html
Complaint letter is a letter to a company or supplier of goods and services as a result of services or goods we buy are not in accordance with what we expect or not good. the claims are made when consumers feel uncomfortable with some things, such as:
1. Delay goods is a destination that is far from the promised producer.
2. The amount of goods ordered is not in accordance with the number of items sent or received by consumers.
3. The quality of goods is not in accordance with the expected consumer.
4. There was damage to the goods when delivered.
5. Service employees who are not in accordance with the customer wants.
However, complaints or any form of claim will certainly not be easily accepted by the receiving party complaints. Need to be accompanied by some evidence that we are consumers who are experiencing disappointment because of some complaints. To formalize a claim letter to the letter of trade, as it is required, it also attaches receipt of payment when the purchase. Thus, if the evidence is enough, consumers can also take the following action:
1. Cancel the purchase of goods.
2. Ask the rebates on producers.
3. Goods are damaged or lost, can be accounted for by compensation in the form of new stuff.
4. Damage to goods or other complaints form can be held with any loss due to the corresponding amount.
Interest Complaint Letter
To convey the incompatibility of a service, goods, etc. As a consumer, expect no action from the company to handle the complaint. And as a criticism of the company so as not to repeat mistakes in the future.
The function of the Complaint Letter is to change an unacceptable situation. Writing a letter requires more time than making a phone call. People who get a complaint letter know this. They really read letters of complaint, unlike voice mail which is often ignored. Letters of complaint are often written for businesses, organizations, government agencies, schools and news departments.
Effective Complain Letter must:
· Short
· Authoritative
· Factual
· Constructive
· friendly
The main benefit of the complaint letter is to explain the problem. It is very important that the complaint letter clearly describes the problem and tells the recipient to be responsible. Write without rambling. Describe facts without anger. Next, give a way out to the recipient. Offer a possible solution to this problem. Make a reasonable one, like asking for a refund or credit.
Whereas the complained party must answer the complaint letter with the complaint letter/response letter (Response Letter). Some letters of complaints from customers are justified, and some can be outrageous. Without conducting a full investigation, the complained company cannot find out whether the complaint is legitimate or not. Therefore, every complaint must be examined carefully before reaching a conclusion about the situation. This process may take time, so sending a letter to an angry customer is an ideal way to inform him that the company has received a complaint and is investigating the situation.
EXAMPLE:
Bandar Lampung, September 6th, 2016
Number: 11/AB-CD/EFGH/II/2016
TOKO ELEKTRONIK
Jambu Air street, Number 11, Bandar Lampung
Subject: Complaint about some damages of the goods
To
PT. KOMPUTER BAGUS
Ahmad Yani street, Number 01, Tangerang
Dear Sir,
Through this letter we inform you that our order had arrived on time. However, after we checked the products you sent us, there are some damages of some computers.
The damages are:
Three units of CPU do not working
Five units damaged keyboards
For the evidence, we will send you back the damage products to be re-check by your company.
We hope in the future, we would not receive anymore damaged products like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.
Thank you for your concern. We will wait for you reply.
Regards,
TOKO ELEKTRONIK
B. APPLICATION LETTER
An application is a letter that functions to apply for a job in a company or in a body. A cover letter is also referred to as CV or Curricullum Vitae or Job Application Letter. Usually a CV is sent with a job application or resume that will be sent to the destination company.
An application letter in English must be written in accordance with certain rules. There are several tips in writing a CV. Cover letter in English:
· In making a cover letter, avoid inappropriate language such as slang or technical jargon.
· Using short, short, and short paragraphs.
· Check spelling, grammar and punctuation carefully. Some employers routinely choose job applications that contain these errors.
· The usual command structure sends a job or email that is used to give a title as a title, or into the first sentence of a letter, using a reference code if there is one. This will ensure that your application letter can go directly to the right person in the organization.
· You also have to mention where you see the vacancy or where you see the vacancy
EXAMPLE :
Lampung, 24 April 2015
Subject: Application for Employment
Dear.
Femina Magazine Group
Jakarta
Respectly,
In accordance with the offer of a job vacancy from Femina Magazine group, I volunteered to be the editor in the Femina Magazine Group. My brief data, as shown below:
Name :Dina Maharani
Places & date of birth :Lampung, June 7, 1992
Last of Education :Degree in English Education University of Muhammadiyah Metro Lampung
Address :Jl. Pramuka Labuhan Ratu 1 Way Jepara East Lampung, Lampung
HP, e-mail :081273471366,dina.maharani1992@yahoo.co.id
Marital Status : Not married
I have a very good health condition and able to speak English both orally and in writing. My education background is satisfactory. I have been accustomed to working with computers. Especially operate MS Office application packages, such as Word, Excel, and Powerpoint. I love to learn, and can work independently and in teams with good.
QUESTIONS OF APLICATION LETTER
1 Who is the sending this aplication letter ? DINA
2 what is the name company dina letter ? FEMINA MAGAZINE GROUP
3 what dina skill ? operate MS Office application packages, such as Word, Excel, and Powerpoint.
4 when dina sent this aplication letter ? 24 APRIL 2014
5 what is job dina what ? dina volunteered to be the editor in the Femina Magazine Group.
Questions of complaint letter
1 Who is the sending this complaint letter ? toko elektronik
2 who is subject is letter ? Complaint about some damages of the goods
3 what is the cause toko elektronik sent complaint letter ?
- Three units of CPU do not working
- Five units damaged keyboards
4. to whom toko elektronik gift a complain letter ? PT. KOMPUTER BAGUS
5 what is the wishes toko elektronik to PT. Komputer bagus ? we would not receive anymore damaged products like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.
https://www.tutorialbahasainggris.com/3-contoh-surat-komplain-dalam-bahasa-inggris-dan-artinya.html
https://www.tutorialbahasainggris.com/contoh-application-letter-dalam-bahasa-inggris-dan-artinya.html
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